How We Protect Your Information

A. Information You Provide Directly

When you submit an inquiry or rate request through our contact form, we collect:

• First Name and Last Name
• Contact Number
• Email Address
• Service Interested In
• Cargo Quantity (in Tons)
• Message details

B. Automatically Collected Information

• Log Data: We may automatically collect your IP address, browser type, operating system, and the pages you view to monitor site performance and ensure security.

C. Third-Party Services

• Interactive Maps: Interacting with our embedded Google Maps to view office locations may transmit standard technical and location data to Google under their independent privacy policy.

Fairwinds Shipping uses your information for straightforward business purposes:

• Inquiries & Rate Quotes: To evaluate your cargo requirements, calculate freight estimates, and answer your questions.
• Customer Communication: To contact you via phone, email, or messaging regarding your requests and service updates.
• Compliance & Security: To verify inquiries against standard shipping regulations and prevent fraud.
• Website Improvement: To monitor performance, fix technical issues, and improve user experience.
• Legal Obligations: To comply with relevant commercial, maritime, and customs laws.

Fairwinds Shipping does not sell, rent, or trade your information. We only share details when strictly necessary:

• Service Providers: Trusted partners who support our website hosting, technical maintenance, and communications.
• Logistics Partners: Vetted carriers, port agents, or terminal operators when needed to coordinate your freight inquiry.
• Legal Requirements: Government bodies, customs officials, or law enforcement when required by law or legal process.
• Business Transfers: Successor entities in the event of a company merger, acquisition, or asset sale.

Given the cross-border nature of shipping and global logistics, data submitted through our Website may be processed or hosted on secure servers located outside your home state or country. In such instances, Fairwinds Shipping ensures appropriate technical safeguards and data transfer mechanisms are implemented to maintain data integrity and security.

Our Website uses basic cookies and similar technologies to ensure seamless navigation, remember user preferences, and collect anonymous aggregate analytics.

• You can configure or disable cookies through your web browser settings.
• Please note that disabling essential cookies may impact the display or functionality of certain website elements, such as embedded maps or form submissions.

We implement technical and organizational security measures—including SSL/TLS encryption for web transmission, firewalls, and restricted administrative access—to protect your personal information against unauthorized access, loss, alteration, or disclosure. While no digital platform is completely impenetrable, we continuously review and update our safeguards.

We retain your personal and inquiry data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• General inquiries and quote requests are retained for the duration needed to resolve the communication or maintain active commercial dialogue.
• Technical logs are periodically purged in accordance with standard server maintenance cycles.
• Information relevant to statutory or regulatory compliance is retained as required by applicable Indian and international trade laws.

Depending on applicable data privacy regulations (including India's Digital Personal Data Protection Act and international frameworks), you have the right to:

• Access: Request a summary of the personal information Fairwinds Shipping holds about you.
• Correction: Request correction or updating of inaccurate or incomplete details.
• Deletion: Request erasure of your personal data where retention is no longer necessary for operational or legal purposes.
• Withdraw Consent: Withdraw consent previously given for commercial communications at any time.

To exercise any of these rights, please contact our administrative desk using the information below.

Our Website is intended strictly for business and commercial logistics use and is not directed at children under 18. We do not knowingly collect personal data from minors.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continuing to use the Website after updates are posted means you accept the revised policy.

If you have questions, feedback, or requests regarding this Privacy Policy or our handling of your data, please contact:

• Company Name: Fairwinds Shipping Private Limited
• Registered Address: 504, D & C Phonix, Opp. Aanal Flat, Vijay Cross Rd, Ahmadabad City, Ahmedabad, Gujarat, 380009, India
• Email: info@fairwindsshipping.com
• Phone: +91-7940097107